CEimpact Podcast
The CEimpact Podcast features two shows - GameChangers and Precept2Practice!
The GameChangers Clinical Conversations podcast, hosted by Josh Kinsey, features the latest game-changing pharmacotherapy advances impacting patient care. New episodes arrive every Monday. Pharmacist By Design™ subscribers can earn CE credit for each episode.
The Precept2Practice podcast, hosted by Kathy Schott, features information and resources for preceptors of students and residents. New episodes arrive on the third Wednesday of every month. Preceptor By Design™ subscribers can earn CE credit for each episode.
To support our shows, give us a follow and check back each week for our latest episodes.
CEimpact Podcast
Gain Empathy to Level Up
COVID-19 has brought on many challenges within our healthcare systems. CVS recently announced the closure of pharmacies across the nation causing thousands of workers to lose their jobs. Other healthcare systems are scrambling to keep up due to shortages of workers. And at the same time, they are trying to stay afloat and to meet business needs. This has caused a decrease in empathy within patient care. In this week's conversation, Jake Galdo discusses with Randy McDonough, co-owner of Towncrest Pharmacy Corp, how to bring empathy back to your practice.
Host
Jake Galdo, PharmD, MBA, BCPS, BCGP
Course Content and Developer, CEimpact
Clinical Pharmacist, Ross Bridge Pharmacy
CEO, Seguridad, Inc
Guest
Randy P. McDonough, BS, MS, PharmD, BCGP, BCPS
CEO, Towncrest Pharmacy Corp
CIO, Seguridad, Inc
Takeaways
- The circumstances within healthcare, especially in pharmacy, are trying to meet high demands. Systems are short-staffed and struggling to maintain their business. Pharmacists are unable to display patient care with empathy as they are overworked and feeling depleted.
- Healthcare systems need to be disrupted in order to change what is happening. Our healthcare systems are going down a path that cannot be sustained.
- Place yourself in your patient's shoes. How would you view your practice? Start making changes now and return your focus on empathy with your patient care.