Incremental Change Leads to Success

Pharmacists currently fill multiple roles within the pharmacy. This can foster burnout and cause errors. As pharmacists, we should be focusing on patient interaction and drug therapy. But how do you take control of your environment so this can happen? In this week's conversation, Jake Galdo talks with Randy McDonough, co-owner of Towncrest Pharmacy Corp, about the future of pharmacy through incremental change.

Host
Jake Galdo, PharmD, MBA, BCPS, BCGP
Course Content and Developer, CEimpact
Clinical Pharmacist, Ross Bridge Pharmacy
CEO, Seguridad, Inc

Guest
Randy P. McDonough, BS, MS, PharmD, BCGP, BCPS
CEO, Towncrest Pharmacy Corp
CIO, Seguridad, Inc

Takeaways

• Pharmacists fill multiple roles within the pharmacy. This can foster burnout and cause errors.
• The pharmacist of the future is away from the counter and focused on patient interaction and the patient's drug therapy. 
• Start by taking control of your environment and determining which structural change needs to happen. This can feel like more work but in the long run and with small incremental changes, you will see success faster.

Looking for more education on incremental change? Take these courses!

• Technician Product Verification 
• Technician Immunization 
• Point of Care Testing