With so many pharmacies part of performance networks, quality measures become critically important to many aspects of business, including reimbursement. In this week's conversation, Jake Galdo talks with Randy McDonough, co-owner of Towncrest Pharmacy Corp, about utilizing pharmacy technicians and technology to provide the pharmacist time to devote to quality patient care.
1. Pharmacies are measured by a number of metrics based on patient outcomes, but there are flaws because pharmacies are often penalized for patients not following treatment plans. Other issues include:
2. Looking at different metrics gives a holistic view of the pharmacy for both better quality of the pharmacy and patients
3. Community Pharmacies should strive for quality of the patient care over quantity of prescriptions that go out the door.
Jake Galdo, PharmD, MBA, BCPS, BCGP
Course Content and Developer, CEimpact
Clinical Pharmacist, Ross Bridge Pharmacy
CEO, Seguridad, Inc
Randy P. McDonough, BS, MS, PharmD, BCGP, BCPS
CEO, Towncrest Pharmacy Corp
CIO, Seguridad, Inc
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